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My first two experiences with RRS were decent, until I had to return an item. I ordered a pair of running shoes and those had to be returned for a half size bigger, so I sent them back for a refund. In the mean time, I already paid for a second pair (the bigger size)...
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3.2
I didn't like
  • Getting a refund
#1046623
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This is a scam & the only thing I'm surprised at is that authorities are not investigating OR this has not made the news. When you buy shoes, you also agree thru the fine print to a $24.99 or $27.99 VIP membership that supposedly you can cancel at any time. So the...
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#1011231
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VIP is a scam My friend and I had identical experiences. We read the fine print and discovered that for our "convenience" we would be automatically charged 24.99 per year. I called to cancel and was assured I would not be charged. My friend went in the store and was...
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1.6
#957173
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My daughter had signed up for their VIP club about a year ago thinking it was no cost. 2 months ago I went with her and paid for her (roughly) $5 purchase at which time they looked her up as a 'club member' and gave her 'points' credit. Today my card was charged $44.99...
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Anonymous
Anonymous

Same thing happened to me. I shopped there once to buy a gift card for a relative. They started charging MY card for her VIP membership. I was furious. When I wanted to get in...

#678565
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When I signed up or better yet, I thought I told the clerk to cancel and now I am receiving all these annually renewals that I did not approve. Please immediately cancel this account for I don't even shop at roadrunner and refund my money back to my bank account. My...
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1.0
Shrewsbury, New Jersey
#664331
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After placing my order, I received an email stating they were unable to ship one of the items I ordered. I was fine with that, I can understand that inventory mistakes happen. Later, I found that they had increased the price of the remaining items by 40% and I was not...
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1.0
Bendorf, Rheinland-Pfalz
I didn't like
  • Poor customer service
  • Changes prices
  • Unethical
#576942
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Think my surprise when I ordered two pair of Nike running shoes with promise to process in two hours and ship out to be delivered within three days and........no shoes. I received email stating processed on July 10 and shipped out to be delivered in three days..that...
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Anonymous
PJM

I have been doing business with Road Runner Sports for over 10 years and have never had a problem. Once I had ordered shoes that were on back order so it took a little longer ...

#429227
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AFTER SUMMITING A ORDER TO AFFORDABLE CHAIRS, ROADRUNNER TRUCK PICK UP ORDER 2 CARTONS WHERE TO SHIPPED ROAD RUNNER SAID THEY CAN NOT PICK UP THE ITEMS BECAUSE THERE WAS ONLY ONE PALLET,HERE WHERE IT GETS GOOD THERE WAS TWO CARTONS ON ONE THE PALLET.I GUESS TWO CARTONS...
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#402548
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Random Charge from Road Runner showed up on my Credit Card. I purchased shoes from them ove 4 years ago, and just now realized they have been charging my card 24.99 every year. Never authorized. Worse, any card I used expired years ago, meaning they are auto changing...
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nikalseyn
nikalseyn

I am confused. Are you really saying that there has been a recurring charge for the past four years and you only recently noticed it? I hope you are not registered to vote.

#393549
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Purchased a pair of running sneakers last year and they charged my credit card for 24.99 a year later for an annual membership that I never agreed to. I will never spend another dime at your store. This should be illegal. Fookin Crooks !! I am waiting for my refund...
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#361843
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Asics Gel Kayano 22 Review

Road Runner Sports
#771720
I ordered running shoes online from Road Runner Sports. They charged my card twice With Two slightly different amounts. One an ATM transaction. I cancelled order. Blatant Fraud. Avoid them
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