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I ordered running shoes online from Road Runner Sports. They charged my card twice With Two slightly different amounts. One an ATM transaction. I cancelled order. Blatant Fraud. Avoid them Add comment

My daughter had signed up for their VIP club about a year ago thinking it was no cost. 2 months ago I went with her and paid for her (roughly) $5 purchase at which time they looked her up as a 'club member' and gave her 'points' credit. Today my card was charged $44.99 for the VIP club renewal. Customer service states that anytime a purchase is made, the card is added to the VIP member account and charges are automatically made to any card... Read more

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When I signed up or better yet, I thought I told the clerk to cancel and now I am receiving all these annually renewals that I did not approve. Please immediately cancel this account for I don't even shop at roadrunner and refund my money back to my bank account. My name is Ella Brewer, Tinton Falls, NJ. I went to your store in Shrewsbury, New Jersey. I called your 800 number and only got no one only more advertisements. How can I get you... Read more

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After placing my order, I received an email stating they were unable to ship one of the items I ordered. I was fine with that, I can understand that inventory mistakes happen. Later, I found that they had increased the price of the remaining items by 40% and I was not given an opportunity to cancel my order. I'm continuing to work with customer service, representatives named Colleen O., Will, and Ciara have still been unable to correct the... Read more

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Think my surprise when I ordered two pair of Nike running shoes with promise to process in two hours and ship out to be delivered within three days and........no shoes. I received email stating processed on July 10 and shipped out to be delivered in three days..that being July 13th. Saturday night phoned Roadrunner Sports asking for explanation..None given other than shoes would not be delivered until at least July 16th. This is a far cry... Read more

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AFTER SUMMITING A ORDER TO AFFORDABLE CHAIRS, ROADRUNNER TRUCK PICK UP ORDER 2 CARTONS WHERE TO SHIPPED ROAD RUNNER SAID THEY CAN NOT PICK UP THE ITEMS BECAUSE THERE WAS ONLY ONE PALLET,HERE WHERE IT GETS GOOD THERE WAS TWO CARTONS ON ONE THE PALLET.I GUESS TWO CARTONS ON ONE PALLET DOESN'T ADD UP TO 2 CARTONS. THEN WHEN ROADRUNNER TRUCKING FINALY FIGURE IT OUT AND DELIVERD THEM THEY WANTED ANOTHR 70.00 TO TAKE THEM OFF THE TRUCK.THEY WOULD... Read more

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Random Charge from Road Runner showed up on my Credit Card. I purchased shoes from them ove 4 years ago, and just now realized they have been charging my card 24.99 every year. Never authorized. Worse, any card I used expired years ago, meaning they are auto changing expiration dates as well. Random Charge from Road Runner showed up on my Credit Card. I purchased shoes from them ove 4 years ago, and just now realized they have been charging my... Read more

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Purchased a pair of running sneakers last year and they charged my credit card for 24.99 a year later for an annual membership that I never agreed to. I will never spend another dime at your store. This should be illegal. Fookin Crooks !! I am waiting for my refund but the point is that they went into my account and illegally withdrew 24.99. Where exactly is the 'annual membership' that I agreed to pay for ?? I didn't buy it last year. ... Read more

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